Last Updated: February 24, 2026
1. Introduction
Welcome to our website. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal information such as your name, email address, phone number, and shipping address when you create an account or place an order
- Payment information (processed securely through our payment partners)
- Account credentials (username and password)
- Communication preferences
- Information you provide when you contact us for customer support
We also automatically collect certain information when you visit our website:
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, time spent on pages, click patterns)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and services
- Send you marketing communications (with your consent)
- Improve our website, products, and services
- Prevent fraud and ensure the security of our website
- Comply with legal obligations
- Respond to your inquiries and provide customer support
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf (payment processing, shipping, email delivery)
- Business partners who help us operate our website and conduct our business
- Legal authorities when required by law or to protect our rights
- Other parties with your consent or at your direction
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to your personal information
- Correction: You can update or correct your personal information through your account settings
- Deletion: You can request deletion of your personal information
- Opt-out: You can opt-out of receiving marketing communications from us
- Account closure: You can close your account at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Order Policy & Terms
Immediate Delivery Abayas
• All immediate delivery abayas come with a matching scarf, either plain or matching the abaya design.
Receipt Conditions
• Sizes are available within Tripoli only.
• Outside Tripoli, sizes are unavailable due to logistical difficulties beyond our control.
Return Policy
• Within Tripoli: Returns are not accepted after the delivery person has left. If there are any issues, the abaya must be returned to them immediately.
• Returns are accepted after the delivery person has left only if the abaya does not match the photos or has a defect, whether within or outside Tripoli.
Delivery available to all Libyan cities and regions.
In exceptional circumstances beyond our control, shipping dates may change. Shipments may arrive before or after the scheduled date, and we are committed to keeping our customers informed of any updates.
This Privacy Policy was last updated on February 24, 2026
